PRESCRIPTION TRANSFERS TO BURBANK
Moving your prescription?
Start with the right details.
Call (818) 859-7040 to ask whether your prescription can be transferred to Victory Community Pharmacy. Have your current pharmacy’s name, phone number and the prescription details available.
BEFORE YOUR CALL
Make a short transfer checklist
Your current pharmacy
- Pharmacy name, location and phone number.
- Medication name and prescription number from the label, if available.
- Which prescriptions you want to discuss moving.
- Any upcoming refill timing you want the pharmacist to know about.
Your current care information
- Your prescriber’s name and contact details, if available.
- Your current prescription insurance card.
- Any recent coverage or prescription changes to mention.
- Questions about coordinating a pickup for yourself or someone you support.
Share prescription and insurance information directly with the pharmacy. This website does not have an online transfer form.
A CLEAR HANDOFF
Four questions for the pharmacy
Can this prescription be transferred?
Ask the pharmacist to check the particular prescription and explain any restrictions or information needed. Do not assume all medicines follow the same transfer process.
Who needs to contact whom?
Clarify how the two pharmacies will coordinate and whether your prescriber needs to provide anything. Ask what, if anything, you need to do next.
What needs to be checked with my plan?
Ask about pharmacy network participation and estimated cost for your medication. Moving a prescription does not itself establish insurance coverage.
When should I expect an update?
Ask when to check back and how to confirm completion. Mention concerns about your remaining supply so the pharmacist can address your situation.
YOUR FIRST PICKUP AT VICTORY
Confirm the transfer and the prescription are ready
Before travelling to 101 N Victory Blvd, Unit C, ask whether the transfer is complete, whether the medicine is ready and what amount is due. Confirm any identification or caregiver pickup requirements.
If label directions, packaging or the appearance of a medicine differ from what you expected, ask the pharmacist to explain. The FDA’s pharmacist-conversation guide below can help you prepare questions.