VICTORY COMMUNITY PHARMACY
Prescription care in Burbank
A new prescription, a refill or a change of pharmacy can come with questions. Use these guides to prepare for your conversation with Victory Community Pharmacy.
Call (818) 859-7040
CHOOSE YOUR STARTING POINT
A refill or a fresh start?
Already have a prescription here?
Call with your prescription number or medication name. Ask about remaining refills and pickup timing.
02 · TRANSFERBringing a prescription to Victory?
Have your current pharmacy’s contact details ready. Ask whether the prescription is eligible to move.
Call (818) 859-7040 to discuss a prescription or refill. Online refill requests are not available.
Prescriptions & refills
Whether you have a new prescription or need your next refill, start with a call to the pharmacy. We can discuss the next steps for your medication.
Before you call
- Have your prescription number or medication name ready.
- Ask whether refills remain or your prescriber needs to be contacted.
- Confirm availability and pickup timing before you travel.
Prescription transfers
Switching pharmacies starts with a conversation. Call to discuss whether your prescription can be transferred and what the pharmacy needs to get started.
Before you call
- Have your current pharmacy’s name and phone number ready.
- Identify the prescriptions you would like to move.
- Ask about transfer eligibility, insurance and the expected timeline.
Consultations & medicine reviews
Victory offers free consultations and lists medicine use reviews among its services. Bring your medication questions and call ahead to check pharmacist availability. Ask about the scope and any separate cost of a medicine use review.
Before you call
- Have the medication name and label instructions available.
- Mention other medicines or supplements relevant to your question.
- Ask about pharmacist availability and the best time to talk.
Insurance & senior discounts
Victory’s brochure states that most insurances are accepted and senior discounts are available. Coverage depends on your plan and prescription. Call to confirm your plan, estimated cost and which purchases qualify for a senior discount.
Before you call
- Have your current prescription insurance card ready.
- Ask about the cost for your medication and quantity.
- Confirm coverage directly; plan participation and prices can change.
- Ask about senior discount eligibility and any restrictions.